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Data Modeling in a Jargon-filled World – NoSQL/NewSQL

In the first two posts of this series, we focused on the “volume” and “velocity” of Big Data, respectively.  In this post, we’ll cover “variety,” the third of Big Data’s “three Vs.” In particular, I plan to discuss NoSQL and NewSQL databases and their implications for data modeling.

As the volume and velocity of data available to organizations continues to rapidly increase, developers have chafed under the performance shackles of traditional relational databases and SQL.

An astonishing array of database solutions have arisen during the past decade to provide developers with higher performance solutions for various aspects of managing their application data. These have been collectively labeled as NoSQL databases.

Originally NoSQL meant that “no SQL” was required to interface with the database. In many cases, developers viewed this as a positive characteristic.

However, SQL is very useful for some tasks, with many organizations having rich SQL skillsets. Consequently, as more organizations demanded SQL as an option to complement some of the new NoSQL databases, the term NoSQL evolved to mean “not only SQL.” This way, SQL capabilities can be leveraged alongside other non-traditional characteristics.

Among the most popular of these new NoSQL options are document databases like MongoDB. MongoDB offers the flexibility to vary fields from document to document and change structure over time. Document databases typically store data in JSON-like documents, making it easy to map to objects in application code.

As the scale of NoSQL deployments in some organizations has rapidly grown, it has become increasingly important to have access to enterprise-grade tools to support modeling and management of NoSQL databases and to incorporate such databases into the broader enterprise data modeling and governance fold.

While document databases, key-value databases, graph databases and other types of NoSQL databases have added valuable options for developers to address various challenges posed by the “three Vs,” they did so largely by compromising consistency in favor of availability and speed, instead offering “eventual consistency.” Consequently, most NoSQL stores lack true ACID transactions, though there are exceptions, such as Aerospike and MarkLogic.

But some organizations are unwilling or unable to forgo consistency and transactional requirements, giving rise to a new class of modern relational database management systems (RDBMS) that aim to guarantee ACIDity while also providing the same level of scalability and performance offered by NoSQL databases.

NewSQL databases are typically designed to operate using a shared nothing architecture. VoltDB is one prominent example of this emerging class of ACID-compliant NewSQL RDBMS. The logical design for NewSQL database schemas is similar to traditional RDBMS schema design, and thus, they are well supported by popular enterprise-grade data modeling tools such as erwin DM.

Whatever mixture of databases your organization chooses to deploy for your OLTP requirements on premise and in the cloud – RDBMS, NoSQL and/or NewSQL – it’s as important as ever for data-driven organizations to be able to model their data and incorporate it into an overall architecture.

When it comes to organizations’ analytics requirements, including data that may be sourced from a wide range of NoSQL, NewSQL RDBMS and unstructured sources, leading organizations are adopting a variety of approaches, including a hybrid approach that many refer to as Managed Data Lakes.

Please join us next time for the fourth installment in our series: Data Modeling in a Jargon-filled World – Managed Data Lakes.

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Data Modeling in a Jargon-filled World – Internet of Things (IoT)

In the first post of this blog series, we focused on jargon related to the “volume” aspect of Big Data and its impact on data modeling and data-driven organizations. In this post, we’ll focus on “velocity,” the second of Big Data’s “three Vs.”

In particular, we’re going to explore the Internet of Things (IoT), the constellation of web-connected devices, vehicles, buildings and related sensors and software. It’s a great time for this discussion too, as IoT devices are proliferating at a dizzying pace in both number and variety.

Though IoT devices typically generate small “chunks” of data, they often do so at a rapid pace, hence the term “velocity.” Some of these devices generate data from multiple sensors for each time increment. For example, we recently worked with a utility that embedded sensors in each transformer in its electric network and then generated readings every 4 seconds for voltage, oil pressure and ambient temperature, among others.

While the transformer example is just one of many, we can quickly see two key issues that arise when IoT devices are generating data at high velocity. First, organizations need to be able to process this data at high speed.  Second, organizations need a strategy to manage and integrate this never-ending data stream. Even small chunks of data will accumulate into large volumes if they arrive fast enough, which is why it’s so important for businesses to have a strong data management platform.

It’s worth noting that the idea of managing readings from network-connected devices is not new. In industries like utilities, petroleum and manufacturing, organizations have used SCADA systems for years, both to receive data from instrumented devices to help control processes and to provide graphical representations and some limited reporting.

More recently, many utilities have introduced smart meters in their electricity, gas and/or water networks to make the collection of meter data easier and more efficient for a utility company, as well as to make the information more readily available to customers and other stakeholders.

For example, you may have seen an energy usage dashboard provided by your local electric utility, allowing customers to view graphs depicting their electricity consumption by month, day or hour, enabling each customer to make informed decisions about overall energy use.

Seems simple and useful, but have you stopped to think about the volume of data underlying this feature? Even if your utility only presents information on an hourly basis, if you consider that it’s helpful to see trends over time and you assume that a utility with 1.5 million customers decides to keep these individual hourly readings for 13 months for each customer, then we’re already talking about over 14 billion individual readings for this simple example (1.5 million customers x 13 months x over 30 days/month x 24 hours/day).

Now consider the earlier example I mentioned of each transformer in an electrical grid with sensors generating multiple readings every 4 seconds. You can get a sense of the cumulative volume impact of even very small chunks of data arriving at high speed.

With experts estimating the IoT will consist of almost 50 billion devices by 2020, businesses across every industry must prepare to deal with IoT data.

But I have good news because IoT data is generally very simple and easy to model. Each connected device typically sends one or more data streams with each having a value for the type of reading and the time at which it occurred. Historically, large volumes of simple sensor data like this were best stored in time-series databases like the very popular PI System from OSIsoft.

While this continues to be true for many applications, alternative architectures, such as storing the raw sensor readings in a data lake, are also being successfully implemented. Though organizations need to carefully consider the pros and cons of home-grown infrastructure versus time-tested industrial-grade solutions like the PI System.

Regardless of how raw IoT data is stored once captured, the real value of IoT for most organizations is only realized when IoT data is “contextualized,” meaning it is modeled in the context of the broader organization.

The value of modeled data eclipses that of “edge analytics” (where the value is inspected by a software program while inflight from the sensor, typically to see if it falls within an expected range, and either acted upon if required or allowed simply to pass through) or simple reporting like that in the energy usage dashboard example.

It is straightforward to represent a reading of a particular type from a particular sensor or device in a data model or process model. It starts to get interesting when we take it to the next step and incorporate entities into the data model to represent expected ranges –  both for readings under various conditions and representations of how the devices relate to one another.

If the utility in the transformer example has modeled that IoT data well, it might be able to prevent a developing problem with a transformer and also possibly identify alternate electricity paths to isolate the problem before it has an impact on network stability and customer service.

Hopefully this overview of IoT in the utility industry helps you see how your organization can incorporate high-velocity IoT data to become more data-driven and therefore more successful in achieving larger corporate objectives.

Subscribe and join us next time for Data Modeling in a Jargon-filled World – NoSQL/NewSQL.

Data-Driven Business Transformation

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erwin Brings NoSQL into the Enterprise Data Modeling and Governance Fold

“NoSQL is not an option — it has become a necessity to support next-generation applications.”

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Data Modeling in a Jargon-filled World – Big Data & MPP

By now, you’ve likely heard a lot about Big Data. You may have even heard about “the three Vs” of Big Data. Originally defined by Gartner, “Big Data is “high-volume, high-velocity, and/or high-variety information assets that require new forms of processing to enable enhanced decision-making, insight discovery and process optimization.”

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Five Steps to Digital Transformation

Digital transformation is ramping up in all industries. Facing regular market disruptions, and landscape-changing technological breakthroughs, modern businesses must be both malleable and willing to change.

To stay competitive, you must be agile.

Digital Transformation is Inevitable

Increasing numbers of organizations are undergoing a digital transformation. The tried-and-tested yet rigid methods of doing business are being replaced by newer, data-orientated approaches that require thorough but fast analysis.

Some businesses – like Amazon, Netflix and Uber – are leading this evolution. They all provide very different services, but at their core, they are technology focused.

And they’re reaping rewards for it too. Amazon is one of the most valuable businesses in the world, perhaps one of the first companies to reach a $1-trillion valuation.

It’s not too late to adopt digital transformation, but it is  too late to keep fighting against it. The tide of change has quickened, and stubborn businesses could be washed away.

But what’s the best way to get started?

Step One: Determine Your End Goal

Any form of change must start with the end in mind, as it’s impossible to make a transformation without understanding why and how.

Before you make a change, big or small, you need to ask yourself why are we doing this? What are the positives and negatives? And if there are negatives, what can we do to mitigate them?

To ensure a successful digital transformation, it’s important to plot your journey from the beginning through your end goal, understanding how one change or a whole series of changes will alter your business.

Business process modeling tools can help map your digital transformation journey.

Step Two: Get Some Strategic Support

For businesses of any size, transformational change can disrupt day-to-day operations. In most organizations, the expertise to manage a sizeable transformation program doesn’t exist, and from the outset, it can appear quite daunting.

If your goal is to increase profits, it can seem contradictory to pay for support to drive your business forward. However, a slow or incorrect transformational process can be costly in many ways. Therefore, investing in support can be one of the best decisions you make.

Effective strategic planning, rooted in enterprise architecture, can help identify gaps and potential oversights in your strategy. It can indicate where investment is needed and ensure transformative endeavors aren’t undermined by false-starts and U-turns.

Many businesses would benefit further by employing strategic consultants. As experts in their fields, strategic consultants know the right questions to ask to uncover the information you need to influence change.

Their experience can support your efforts by identifying and cataloging underlying components, providing input to the project plan and building the right systems to capture important data needed to meet the business’s transformation goals.

Step Three: Understand What You Have

Once you know where you want to go, it’s important to understand what you currently do. That might seem clear, but even the smallest organizations are underpinned by thousands of business processes.

Before you decide to change something, you need to understand everything about what you currently do, or else a change could have an unanticipated and negative impact.

Enterprise architecture will also benefit a business here, uncovering strategic improvement opportunities – valuable changes you might not have seen.

As third-parties, consultants can provide an impartial view, rather than letting historic or legacy decisions cloud future judgment.

Businesses will also benefit from data modeling. This is due to the exponential increase in the volume of data businesses have to manage – as well as the variety of disparate sources.

Data modeling will ensure data is accessible, understood and better prepared for analysis and the decision-making process.

Step Four: Collect Knowledge from Within

Your employees are a wealth of knowledge and ideas, so it’s important to involve them in the enterprise architecture process.

Consultants can facilitate a series of staff workshops to enable employee insights to be shared and then developed into real, actionable changes.

Step Five: Get Buy-in Across the Business

Once you’ve engaged with your staff to collect the knowledge they hold, make sure you don’t cut them off there. Business change is only successful if everyone understands what is happening and why, with continuous updates.

Ensure that you take your employees through the change process, making them  part of the digital transformation journey.

Evidence suggests that 70 percent of all organizational change efforts fail, with a primary reason being that executives don’t get enough buy-in for new initiatives and ideas.

By involving relevant stakeholders in the strategic planning process, you can mitigate this risk. Strategic planning tools that enable collaboration can achieve this. Thanks to technological advancements in the cloud, collaboration can even be effectively facilitated online.

Take your employees through your digital transformation journey, and you’ll find them celebrating with you when you arrive at your goal.

If you think now is the right time for your business to change, get in touch with us today.

Data-Driven Business Transformation

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What Are Customer Journey Architects, and Do You Need One?

Customer journey architects are becoming more relevant than ever before.

For businesses that want to make improvements, enterprise architecture has long been a tried and tested technique for mapping out how change should take place.

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Enterprise Architecture vs. Data Architecture vs. Business Process Architecture

Despite the nomenclature, enterprise architecture, data architecture and business process architecture are very different disciplines. Despite this, organizations that combine the disciplines enjoy much greater success in data management.

Both an understanding of the differences between the three and an understanding of how the three work together, has to start with understanding the disciplines individually:

What is Enterprise Architecture?

Enterprise architecture defines the structure and operation of an organization. Its desired outcome is to determine current and future objectives and translate those goals into a blueprint of IT capabilities.

A useful analogy for understanding enterprise architecture is city planning. A city planner devises the blueprint for how a city will come together, and how it will be interacted with. They need to be cognizant of regulations (zoning laws) and understand the current state of city and its infrastructure.

A good city planner means less false starts, less waste and a faster, more efficient carrying out of the project.

In this respect, a good enterprise architect is a lot like a good city planner.

What is Data Architecture?

The Data Management Body of Knowledge (DMBOK), define data architecture as  “specifications used to describe existing state, define data requirements, guide data integration, and control data assets as put forth in a data strategy.”

So data architecture involves models, policy rules or standards that govern what data is collected and how it is stored, arranged, integrated and used within an organization and its various systems. The desired outcome is enabling stakeholders to see business-critical information regardless of its source and relate to it from their unique perspectives.

There is some crossover between enterprise and data architecture. This is because data architecture is inherently an offshoot of enterprise architecture. Where enterprise architects take a holistic, enterprise-wide view in their duties, data architects tasks are much more refined, and focussed. If an enterprise architect is the city planner, then a data architect is an infrastructure specialist – think plumbers, electricians etc.

For a more in depth look into enterprise architecture vs data architecture, see: The Difference Between Data Architecture and Enterprise Architecture

What is Business Process Architecture?

Business process architecture describes an organization’s business model, strategy, goals and performance metrics.

It provides organizations with a method of representing the elements of their business and how they interact with the aim of aligning people, processes, data, technologies and applications to meet organizational objectives. With it, organizations can paint a real-world picture of how they function, including opportunities to create, improve, harmonize or eliminate processes to improve overall performance and profitability.

Enterprise, Data and Business Process Architecture in Action

A successful data-driven business combines enterprise architecture, data architecture and business process architecture. Integrating these disciplines from the ground up ensures a solid digital foundation on which to build. A strong foundation is necessary because of the amount of data businesses already have to manage. In the last two years, more data has been created than in all of humanity’s history.

And it’s still soaring. Analysts predict that by 2020, we’ll create about 1.7 megabytes of new information every second for every human being on the planet.

While it’s a lot to manage, the potential gains of becoming a data-driven enterprise are too high to ignore. Fortune 1000 companies could potentially net an additional $65 million in income with access to just 10 percent more of their data.

To effectively employ enterprise architecture, data architecture and business process architecture, it’s important to know the differences in how they operate and their desired business outcomes.Enterprise Architecture, Data Architecture and Business Process Architecture

Combining Enterprise, Data and Business Process Architecture for Better Data Management

Historically, these three disciplines have been siloed, without an inherent means of sharing information. Therefore, collaboration between the tools and relevant stakeholders has been difficult.

To truly power a data-driven business, removing these silos is paramount, so as not to limit the potential analysis your organization can carry out. Businesses that understand and adopt this approach will benefit from much better data management when it comes to the ‘3 Vs.’

They’ll be better able to cope with the massive volumes of data a data-driven business will introduce; be better equipped to handle increased velocity of data, processing data accurately and quickly in order to keep time to markets low; and be able to effectively manage data from a growing variety of different sources.

In essence, enabling collaboration between enterprise architecture, data architecture and business process architecture helps an organization manage “any data, anywhere” – or Any2. This all-encompassing view provides the potential for deeper data analysis.

However, attempting to manage all your data without all the necessary tools is like trying to read a book without all the chapters. And trying to manage data with a host of uncollaborative, disparate tools is like trying to read a story with chapters from different books. Clearly neither approach is ideal.

Unifying the disciplines as the foundation for data management provides organizations with the whole ‘data story.’

The importance of getting the whole data story should be very clear considering the aforementioned statistic – Fortune 1000 companies could potentially net an additional $65 million in income with access to just 10 percent more of their data.

Download our eBook, Solving the Enterprise Data Dilemma to learn more about data management tools, particularly enterprise architecture, data architecture and business process architecture, working in tandem.

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Data-Driven Business – Changing Perspective

Data-driven business is booming. The dominant, driving force in business has arguably become a driving force in our daily lives for consumers and corporations alike.

We now live in an age in which data is a more valuable resource than oil, and five of the world’s most valuable companies – Alphabet/Google, Amazon, Apple, Facebook and Microsoft – all deal in data.

However, just acknowledging data’s value won’t do. For a business to truly benefit from its information, a change in perspective is also required. With an additional $65 million in net income available to Fortune 1000 companies that make use of just 10 percent more of their data, the stakes are too high to ignore.

Changing Perspective

Traditionally, data management only concerned data professionals. However, mass digital transformation, with data as the foundation, puts this traditional approach at odds with current market needs. Siloing data with data professionals undermines the opportunity to apply data to improve overall business performance.

The precedent is there. Some of the most disruptive businesses of the last decade have doubled down on the data-driven approach, reaping huge rewards for it.

Airbnb, Netflix and Uber have used data to transform everything, including how they make decisions, invent new products or services, and improve processes to add to both their top and bottom lines. And they have shaken their respective markets to their cores.

Even with very different offerings, all three of these businesses identify under the technology banner – that’s telling.

Common Goals

One key reason for the success of data-driven business, is the alignment of common C-suite goals with the outcomes of a data initiative.

Those goals being:

  • Identifying opportunities and risk
  • Strengthening marketing and sales
  • Improving operational and financial performance
  • Managing risk and compliance
  • Producing new products and services, or improve existing ones
  • Monetizing data
  • Satisfying customers

This list of C-suite goals is, in essence, identical to the business outcomes of a data-driven business strategy.

What Your Data Strategy Needs

In the early stages of data transformation, businesses tend to take an ad-hoc approach to data management. Although that might be viable in the beginning, a holistic data-driven strategy requires more than makeshift efforts, and repurposed Office tools .

Organizations that truly embrace data, becoming fundamentally data-driven businesses, will have to manage data from numerous and disparate sources (variety) in increasingly large quantities (volume) and at demandingly high speeds (velocity).

To manage these three Vs of data effectively, your business needs to take an “any-squared” (Any2) approach. That’s “any data” from “anywhere.”

Any2

By leveraging a data management platform with data modeling, enterprise architecture and business process modelling, you can ensure your organization is prepared to undergo a successful digital transformation.

Data modeling identifies what data you have (internal and external), enterprise architecture determines how best to use that data to drive value, and business process modeling provides understanding in how the data should be used to drive business strategy and objectives.

Therefore, the application of the above disciplines and associated tools goes a long way in achieving the common goals of C-suite executives.

For more data advice and best practices, follow us on Twitter, and LinkedIn to stay up to date with the blog.

For a deeper dive into best practices for data, its benefits, and its applications, get the FREE whitepaper below.

Data-Driven Business Transformation

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Data-Driven Business Transformation: the Data Foundation

In light of data’s prominence in modern business, organizations need to ensure they have a strong data foundation in place.

The ascent of data’s value has been as steep as it is staggering. In 2016, it was suggested that more data would be created in 2017 than in the previous 5000 years of humanity.

But what’s even more shocking is that the peak still not may not even be in sight.

To put its value into context, the five most valuable businesses in the world all deal in data (Alphabet/Google, Amazon, Apple, Facebook and Microsoft). It’s even overtaken oil as the world’s most valuable resource.

Yet, even with data’s value being as high as it is, there’s still a long way to go. Many businesses are still getting to grips with data storage, management and analysis.

Fortune 1000 companies, for example, could earn another $65 million in net income, with access to just 10 percent more of their data (from Data-Driven Business Transformation 2017).

We’re already witnessing the beginnings of this increased potential across various industries. Data-driven businesses such as Airbnb, Uber and Netflix are all dominating, disrupting and revolutionizing their respective sectors.

Interestingly, although they provide very different services for the consumer, the organizations themselves all identify as data companies. This simple change in perception and outlook stresses the importance of data to their business models. For them, data analysis isn’t just an arm of the business… It’s the core.

Data foundation

The dominating data-driven businesses use data to influence almost everything. How decisions are made, how processes could be improved, and where the business should focus its innovation efforts.

However, simply establishing that your business could (and should) be getting more out of data, doesn’t necessarily mean you’re ready to reap the rewards.

In fact, a pre-emptive dive into a data strategy could in fact, slow your digital transformation efforts down. Hurried software investments in response to disruption can lead to teething problems in your strategy’s adoption, and shelfware, wasting time and money.

Additionally, oversights in the strategy’s implementation will stifle the very potential effectiveness you’re hoping to benefit from.

Therefore, when deciding to bolster your data efforts, a great place to start is to consider the ‘three Vs’.

The three Vs

The three Vs of data are volume, variety and velocity. Volume references the amount of data; variety, its different sources; and velocity, the speed in which it must be processed.

When you’re ready to start focusing on the business outcomes that you hope data will provide, you can also stretch those three Vs, to five. The five Vs include the aforementioned, and also acknowledge veracity (confidence in the data’s accuracy) and value, but for now we’ll stick to three.

As discussed, the total amount of data in the world is staggering. But the total data available to any one business can be huge in its own right (depending on the extent of your data strategy).

Unsurprisingly, vast volumes of data are sourced from a vast amount of potential sources. It takes dedicated tools to be processed. Even then, the sources are often disparate, and very unlikely to offer worthwhile insight in a vacuum.

This is why it’s so important to have an assured data foundation upon which to build a data platform on.

A solid data foundation

The Any2 approach is a strategy for housing, sorting and analysing data that aims to be that very foundation on which you build your data strategy.

Shorthand for Any Data, Anywhere, Anycan help clean up the disparate noise, and let businesses drill down on, and effectively analyze the data in order to yield more reliable and informative results.

It’s especially important today, as data sources are becoming increasingly unstructured, and so more difficult to manage.

Big data for example, can consist of click stream data, Internet of Things data, machine data and social media data. The sources need to be rationalized and correlated so they can be analyzed more effectively.

When it comes to actioning an Anyapproach, a fluid relationship between the various data initiative involved is essential. Those being, Data ModelingEnterprise ArchitectureBusiness Process, and Data Governance.

It also requires collaboration, both in between the aforementioned initiatives, and with the wider business to ensure everybody is working towards the same goal.

With a solid data foundation platform in place, your business can really begin to start realizing data’s potential for itself. You also ensure you’re not left behind as new disruptors enter the market, and your competition continues to evolve.

For more data advice and best practices, follow us on Twitter, and LinkedIn to stay up to date with the blog.

For a deeper dive into best practices for data, its benefits, and its applications, get the FREE whitepaper below.

Data-Driven Business Transformation

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Data Education Month: Data-Focused Organizations Continue Their March

In the modern world, data education is immensely important.

Data has become a fundamental part of how businesses operate. It’s also essential to consumers in going about their day-to-day lives.

And while organizations and consumers alike go about their business, data constantly ticks in the background, enabling the systems and processes that keep the world functioning.

Considering this, and with March marking Data Education Month, now seems the perfect time to highlight the importance of understanding data’s potential, its drawbacks and the most efficient ways to ensure its effective management.

Data education month

In 2013, the total amount of data in the world was believed to have reached 4.4 zettabytes. For context, 1 zettabyte is equivalent to around 44 trillion gigabytes, or about 152 million years of UHD 8K video format.

By 2020, analysts predict the world’s data will reach 44 zettabytes. The sudden acceleration is truly staggering, and it’s businesses driving it.

Start-ups that find new ways to exploit data can revolutionize markets almost overnight. And as the frequency in which this happens increases, more and more pre-established businesses are also putting resources behind digital innovation.

By now, businesses should be more than aware of just how important a good data management strategy is. If you’ve yet to make a data strategy a central focus of the way your business operates, then chances are, you’re being left behind – and the gap is widening quickly.

So in honor of data education month, we’ve collated some of our top educational data posts, and a few others around the Web.

Read, comment, share and celebrate #DataEducationMonth with us.

Data Education: Data Management

Managing Any Data, Anywhere with Any²

The acceleration in the amount of data is staggering, and can be overwhelming for businesses. You should apply the Any² approach to cope.

GDPR Guide: Preparing for the Changes

Businesses need to prepare for changes to General Data Protection Regulation (GDPR) legislation, and our GDPR guide is a great place to start.

Using EA, BP and DM to Build the Data Foundation Platform

Instead of utilizing built for purpose data management tools, businesses in the early stages of a data strategy often leverage pre-existing, make-shift software. However, the rate in which modern businesses create and store data, means these methods can be quickly outgrown.

Data Education: Data Modeling

The Data Vault Method for Modeling the Data Warehouse

How the data vault method benefits businesses by improving implementation times, and enabling data warehouse automation.

Data Modeling – What the Experts Think

Three data modeling experts share their advice, opinions and best practices for data modeling and data management strategies.

Data Education: Enterprise Architecture

Data-Driven Enterprise Architecture for Better Business Outcomes

A business outcome approach to enterprise architecture can reduce times to market, improve agility, and make the value of EA more apparent.

What’s Behind a Successful Enterprise Architecture Strategy?

Best practices to adopt to increase the likelihood of enterprise architecture’s success

Data Education: Business Process

Basics of Business Process Modeling

Business process modeling helps to standardize your processes and the ways in which people communicate, as well as to improve knowledge sharing.

Where Do I Start with Business Process Modeling?

FAQ blog providing insight from top consultants into key issues impacting the business process and enterprise architecture industries.

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