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The Unified Data Platform – Connecting Everything That Matters

Businesses stand to gain a lot from a unified data platform.

This decade has seen data-driven leaders dominate their respective markets and inspire other organizations across the board to use data to fuel their businesses, leveraging this strategic asset to create more value below the surface. It’s even been dubbed “the new oil,” but data is arguably more valuable than the analogy suggests.

Data governance (DG) is a key component of the data value chain because it connects people, processes and technology as they relate to the creation and use of data. It equips organizations to better deal with  increasing data volumes, the variety of data sources, and the speed in which data is processed.

But for an organization to realize and maximize its true data-driven potential, a unified data platform is required. Only then can all data assets be discovered, understood, governed and socialized to produce the desired business outcomes while also reducing data-related risks.

Benefits of a Unified Data Platform

Data governance can’t succeed in a bubble; it has to be connected to the rest of the enterprise. Whether strategic, such as risk and compliance management, or operational, like a centralized help desk, your data governance framework should span and support the entire enterprise and its objectives, which it can’t do from a silo.

Let’s look at some of the benefits of a unified data platform with data governance as the key connection point.

Understand current and future state architecture with business-focused outcomes:

A unified data platform with a single metadata repository connects data governance to the roles, goals strategies and KPIs of the enterprise. Through integrated enterprise architecture modeling, organizations can capture, analyze and incorporate the structure and priorities of the enterprise and related initiatives.

This capability allows you to plan, align, deploy and communicate a high-impact data governance framework and roadmap that sets manageable expectations and measures success with metrics important to the business.

Document capabilities and processes and understand critical paths:

A unified data platform connects data governance to what you do as a business and the details of how you do it. It enables organizations to document and integrate their business capabilities and operational processes with the critical data that serves them.

It also provides visibility and control by identifying the critical paths that will have the greatest impacts on the business.

Realize the value of your organization’s data:

A unified data platform connects data governance to specific business use cases. The value of data is realized by combining different elements to answer a business question or meet a specific requirement. Conceptual and logical schemas and models provide a much richer understanding of how data is related and combined to drive business value.

2020 Data Governance and Automation Report

Harmonize data governance and data management to drive high-quality deliverables:

A unified data platform connects data governance to the orchestration and preparation of data to drive the business, governing data throughout the entire lifecycle – from creation to consumption.

Governing the data management processes that make data available is of equal importance. By harmonizing the data governance and data management lifecycles, organizations can drive high-quality deliverables that are governed from day one.

Promote a business glossary for unanimous understanding of data terminology:

A unified data platform connects data governance to the language of the business when discussing and describing data. Understanding the terminology and semantic meaning of data from a business perspective is imperative, but most business consumers of data don’t have technical backgrounds.

A business glossary promotes data fluency across the organization and vital collaboration between different stakeholders within the data value chain, ensuring all data-related initiatives are aligned and business-driven.

Instill a culture of personal responsibility for data governance:

A unified data platform is inherently connected to the policies, procedures and business rules that inform and govern the data lifecycle. The centralized management and visibility afforded by linking policies and business rules at every level of the data lifecycle will improve data quality, reduce expensive re-work, and improve the ideation and consumption of data by the business.

Business users will know how to use (and how not to use) data, while technical practitioners will have a clear view of the controls and mechanisms required when building the infrastructure that serves up that data.

Better understand the impact of change:

Data governance should be connected to the use of data across roles, organizations, processes, capabilities, dashboards and applications. Proactive impact analysis is key to efficient and effective data strategy. However, most solutions don’t tell the whole story when it comes to data’s business impact.

By adopting a unified data platform, organizations can extend impact analysis well beyond data stores and data lineage for true visibility into who, what, where and how the impact will be felt, breaking down organizational silos.

Getting the Competitive “EDGE”

The erwin EDGE delivers an “enterprise data governance experience” in which every component of the data value chain is connected.

Now with data mapping, it unifies data preparation, enterprise modeling and data governance to simplify the entire data management and governance lifecycle.

Both IT and the business have access to an accurate, high-quality and real-time data pipeline that fuels regulatory compliance, innovation and transformation initiatives with accurate and actionable insights.

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erwin Expert Blog

Financial Services Data Governance: Helping Value ‘the New Currency’

For organizations operating in financial services data governance is becoming increasingly more important. When financial services industry board members and executives gathered for EY’s Financial Services Leadership Summit in early 2018, data was a major topic of conversation.

Attendees referred to data as “the new oil” and “the new currency,” and with good reason. Financial services organizations, including banks, brokerages, insurance companies, asset management firms and more, collect and store massive amounts of data.

But data is only part of the bigger picture in financial services today. Many institutions are investing heavily in IT to help transform their businesses to serve customers and partners who are quickly adopting new technologies. For example, Gartner research expects the global banking industry will spend $519 billion on IT in 2018.

The combination of more data and technology and fewer in-person experiences puts a premium on trust and customer loyalty. Trust has long been at the heart of the financial services industry. It’s why bank buildings in a bygone era were often erected as imposing stone structures that signified strength at a time before deposit insurance, when poor management or even a bank robbery could have devastating effects on a local economy.

Trust is still vital to the health of financial institutions, except today’s worst-case scenario often involves faceless hackers pillaging sensitive data to use or re-sell on the dark web. That’s why governing all of the industry’s data, and managing the risks that comes with collecting and storing such vast amounts of information, is increasingly a board-level issue.

The boards of modern financial services institutions understand three important aspects of data:

  1. Data has a tremendous amount of value to the institution in terms of helping identify the wants and needs of customers.
  2. Data is central to security and compliance, and there are potentially severe consequences for organizations that run afoul of either.
  3. Data is central to the transformation underway at many financial institutions as they work to meet the needs of the modern customer and improve their own efficiencies.

Data Management and Data Governance: Solving the Enterprise Data Dilemma

Data governance helps organizations in financial services understand their data. It’s essential to protecting that data and to helping comply with the many government and industry regulations in the industry. But financial services data governance – all data governance in fact – is about more than security and compliance; it’s about understanding the value and quality of data.

When done right and deployed in a holistic manner that’s woven into the business processes and enterprise architecture, data governance helps financial services organizations better understand where their data is, where it came from, its value, its quality, and how the data is accessed and used by people and applications.

Financial Services Data Governance: It’s Complicated

Financial services data governance is getting increasingly complicated for a number of reasons.

Mergers & Acquisitions

Deloitte’s 2018 Banking and Securities M&A Outlook described 2017 as “stuck in neutral,” but there is reason to believe the market picks up steam in 2018 and beyond, especially when it comes to financial technology (or fintech) firms. Bringing in new sets of data, new applications and new processes through mergers and acquisitions creates a great deal of complexity.

The integrations can be difficult, and there is an increased likelihood of data sprawl and data silos. Data governance not only helps organizations better understand the data, but it also helps make sense of the application portfolios of merging institutions to discover gaps and redundancies.

Regulatory Environment

There is a lengthy list of regulations and governing bodies that oversee the financial services industry, covering everything from cybersecurity to fraud protection to payment processing, all in an effort to minimize risk and protect customers.

The holistic view of data that results from a strong data governance initiative is becoming essential to regulatory compliance. According to a 2017 survey by erwin, Inc. and UBM, 60 percent of organizations said compliance drives their data governance initiatives.

More Partnerships and Networks

According to research by IBM, 45 percent of bankers say partnerships and alliances help improve their agility and competitiveness. Like consumers, today’s financial institutions are more connected than ever before, and it’s no longer couriers and cash that are being transferred in these partnerships; it’s data.

Understanding the value, quality and risk of the data shared in these alliances is essential – not only to be a good partner and derive a business benefit from the relationship, but also to evaluate whether or not an alliance or partnership makes good business sense.

Financial Services Data Governance

More Sources of Data, More Touch Points

Financial services institutions are at the forefront of the multi-channel customer experience and have been for years. People do business with institutions by phone, in person, via the Web, and using mobile devices.

All of these touch points generate data, and it is essential that organizations can tie them all together to understand their customers. This information is not only important to customer service, but also to finding opportunities to grow relationships with customers by identifying where it makes sense to upsell and cross-sell products and services.

Grow the Business, Manage the Risk

In the end, financial services organizations need to understand the ways their data can help grow the business and manage risk. Data governance plays an important role in both.

Financial services data governance can better enable:

  • The personalized, self-service, applications customers want
  • The machine learning solutions that automate decision-making and create more efficient business processes
  • Faster and more accurate identification of cross-sell and upsell opportunities
  • Better decision-making about the application portfolio, M&A targets, M&A success and more

If you’re interested in financial services data governance, or evaluating new data governance technologies for another industry, you can schedule a demo of erwin’s data mapping and data governance solutions.

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And you also might want to download our latest e-book, Solving the Enterprise Data Dilemma.

Michael Pastore is the Director, Content Services at QuinStreet B2B Tech.