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Solving the Enterprise Data Dilemma

Due to the adoption of data-driven business, organizations across the board are facing their own enterprise data dilemmas.

This week erwin announced its acquisition of metadata management and data governance provider AnalytiX DS. The combined company touches every piece of the data management and governance lifecycle, enabling enterprises to fuel automated, high-quality data pipelines for faster speed to accurate, actionable insights.

Why Is This a Big Deal?

From digital transformation to AI, and everything in between, organizations are flooded with data. So, companies are investing heavily in initiatives to use all the data at their disposal, but they face some challenges. Chiefly, deriving meaningful insights from their data – and turning them into actions that improve the bottom line.

This enterprise data dilemma stems from three important but difficult questions to answer: What data do we have? Where is it? And how do we get value from it?

Large enterprises use thousands of unharvested, undocumented databases, applications, ETL processes and procedural code that make it difficult to gather business intelligence, conduct IT audits, and ensure regulatory compliance – not to mention accomplish other objectives around customer satisfaction, revenue growth and overall efficiency and decision-making.

The lack of visibility and control around “data at rest” combined with “data in motion”, as well as difficulties with legacy architectures, means these organizations spend more time finding the data they need rather than using it to produce meaningful business outcomes.

To remedy this, enterprises need smarter and faster data management and data governance capabilities, including the ability to efficiently catalog and document their systems, processes and the associated data without errors. In addition, business and IT must collaborate outside their traditional operational silos.

But this coveted state of data nirvana isn’t possible without the right approach and technology platform.

Enterprise Data: Making the Data Management-Data Governance Love Connection

Enterprise Data: Making the Data Management-Data Governance Love Connection

Bringing together data management and data governance delivers greater efficiencies to technical users and better analytics to business users. It’s like two sides of the same coin:

  • Data management drives the design, deployment and operation of systems that deliver operational and analytical data assets.
  • Data governance delivers these data assets within a business context, tracks their physical existence and lineage, and maximizes their security, quality and value.

Although these disciplines approach data from different perspectives and are used to produce different outcomes, they have a lot in common. Both require a real-time, accurate picture of an organization’s data landscape, including data at rest in data warehouses and data lakes and data in motion as it is integrated with and used by key applications.

However, creating and maintaining this metadata landscape is challenging because this data in its various forms and from numerous sources was never designed to work in concert. Data infrastructures have been cobbled together over time with disparate technologies, poor documentation and little thought for downstream integration, so the applications and initiatives that depend on data infrastructure are often out-of-date and inaccurate, rendering faulty insights and analyses.

Organizations need to know what data they have and where it’s located, where it came from and how it got there, what it means in common business terms [or standardized business terms] and be able to transform it into useful information they can act on – all while controlling its access.

To support the total enterprise data management and governance lifecycle, they need an automated, real-time, high-quality data pipeline. Then every stakeholder – data scientist, ETL developer, enterprise architect, business analyst, compliance officer, CDO and CEO – can fuel the desired outcomes with reliable information on which to base strategic decisions.

Enterprise Data: Creating Your “EDGE”

At the end of the day, all industries are in the data business and all employees are data people. The success of an organization is not measured by how much data it has, but by how well it’s used.

Data governance enables organizations to use their data to fuel compliance, innovation and transformation initiatives with greater agility, efficiency and cost-effectiveness.

Organizations need to understand their data from different perspectives, identify how it flows through and impacts the business, aligns this business view with a technical view of the data management infrastructure, and synchronizes efforts across both disciplines for accuracy, agility and efficiency in building a data capability that impacts the business in a meaningful and sustainable fashion.

The persona-based erwin EDGE creates an “enterprise data governance experience” that facilitates collaboration between both IT and the business to discover, understand and unlock the value of data both at rest and in motion.

By bringing together enterprise architecture, business process, data mapping and data modeling, erwin’s approach to data governance enables organizations to get a handle on how they handle their data. With the broadest set of metadata connectors and automated code generation, data mapping and cataloging tools, the erwin EDGE Platform simplifies the total data management and data governance lifecycle.

This single, integrated solution makes it possible to gather business intelligence, conduct IT audits, ensure regulatory compliance and accomplish any other organizational objective by fueling an automated, high-quality and real-time data pipeline.

With the erwin EDGE, data management and data governance are unified and mutually supportive, with one hand aware and informed by the efforts of the other to:

  • Discover data: Identify and integrate metadata from various data management silos.
  • Harvest data: Automate the collection of metadata from various data management silos and consolidate it into a single source.
  • Structure data: Connect physical metadata to specific business terms and definitions and reusable design standards.
  • Analyze data: Understand how data relates to the business and what attributes it has.
  • Map data flows: Identify where to integrate data and track how it moves and transforms.
  • Govern data: Develop a governance model to manage standards and policies and set best practices.
  • Socialize data: Enable stakeholders to see data in one place and in the context of their roles.

An integrated solution with data preparation, modeling and governance helps businesses reach data governance maturity – which equals a role-based, collaborative data governance system that serves both IT and business users equally. Such maturity may not happen overnight, but it will ultimately deliver the accurate and actionable insights your organization needs to compete and win.

Your journey to data nirvana begins with a demo of the enhanced erwin Data Governance solution. Register now.

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Pillars of Data Governance Readiness: Enterprise Data Management Methodology

Facebook’s data woes continue to dominate the headlines and further highlight the importance of having an enterprise-wide view of data assets. The high-profile case is somewhat different than other prominent data scandals as it wasn’t a “breach,” per se. But questions of negligence persist, and in all cases, data governance is an issue.

This week, the Wall Street Journal ran a story titled “Companies Should Beware Public’s Rising Anxiety Over Data.” It discusses an IBM poll of 10,000 consumers in which 78% of U.S. respondents say a company’s ability to keep their data private is extremely important, yet only 20% completely trust organizations they interact with to maintain data privacy. In fact, 60% indicate they’re more concerned about cybersecurity than a potential war.

The piece concludes with a clear lesson for CIOs: “they must make data governance and compliance with regulations such as the EU’s General Data Protection Regulation [GDPR] an even greater priority, keeping track of data and making sure that the corporation has the ability to monitor its use, and should the need arise, delete it.”

With a more thorough data governance initiative and a better understanding of data assets, their lineage and useful shelf-life, and the privileges behind their access, Facebook likely could have gotten ahead of the problem and quelled it before it became an issue.  Sometimes erasure is the best approach if the reward from keeping data onboard is outweighed by the risk.

But perhaps Facebook is lucky the issue arose when it did. Once the GDPR goes into effect, this type of data snare would make the company non-compliant, as the regulation requires direct consent from the data owner (as well as notification within 72 hours if there is an actual breach).

Five Pillars of DG: Enterprise Data Management Methodology

Considering GDPR, as well as the gargantuan PR fallout and governmental inquiries Facebook faced, companies can’t afford such data governance mistakes.

During the past few weeks, we’ve been exploring each of the five pillars of data governance readiness in detail and how they come together to provide a full view of an organization’s data assets. In this blog, we’ll look at enterprise data management methodology as the fourth key pillar.

Enterprise Data Management in Four Steps

Enterprise data management methodology addresses the need for data governance within the wider data management suite, with all components and solutions working together for maximum benefits.

A successful data governance initiative should both improve a business’ understanding of data lineage/history and install a working system of permissions to prevent access by the wrong people. On the flip side, successful data governance makes data more discoverable, with better context so the right people can make better use of it.

This is the nature of Data Governance 2.0 – helping organizations better understand their data assets and making them easier to manage and capitalize on – and it succeeds where Data Governance 1.0 stumbled.

Enterprise Data Management: So where do you start?

  1. Metadata management provides the organization with the contextual information concerning its data assets. Without it, data governance essentially runs blind.

The value of metadata management is the ability to govern common and reference data used across the organization with cross-departmental standards and definitions, allowing data sharing and reuse, reducing data redundancy and storage, avoiding data errors due to incorrect choices or duplications, and supporting data quality and analytics capabilities.

  1. Your organization also needs to understand enterprise data architecture and enterprise data modeling. Without it, enterprise data governance will be hard to support

Enterprise data architecture supports data governance through concepts such as data movement, data transformation and data integration – since data governance develops policies and standards for these activities.

Data modeling, a vital component of data architecture, is also critical to data governance. By providing insights into the use cases satisfied by the data, organizations can do a better job of proactively analyzing the required shelf-life and better measure the risk/reward of keeping that data around.

Data stewards serve as SMEs in the development and refinement of data models and assist in the creation of data standards that are represented by data models. These artifacts allow your organization to achieve its business goals using enterprise data architecture.

  1. Let’s face it, most organizations implement data governance because they want high quality data. Enterprise data governance is foundational for the success of data quality management.

Data governance supports data quality efforts through the development of standard policies, practices, data standards, common definitions, etc. Data stewards implement these data standards and policies, supporting the data quality professionals.

These standards, policies, and practices lead to effective and sustainable data governance.

  1. Finally, without business intelligence (BI) and analytics, data governance will not add any value. The value of data governance to BI and analytics is the ability to govern data from its sources to destinations in warehouses/marts, define standards for data across those stages, and promote common algorithms and calculations where appropriate. These benefits allow the organization to achieve its business goals with BI and analytics.

Gaining an EDGE on the Competition

Old-school data governance is one-sided, mainly concerned with cataloging data to support search and discovery. The lack of short-term value here often caused executive support to dwindle, so the task of DG was siloed within IT.

These issues are circumvented by using the collaborative Data Governance 2.0 approach, spreading the responsibility of DG among those who use the data. This means that data assets are recorded with more context and are of greater use to an organization.

It also means executive-level employees are more aware of data governance working as they’re involved in it, as well as seeing the extra revenue potential in optimizing data analysis streams and the resulting improvements to times to market.

We refer to this enterprise-wide, collaborative, 2.0 take on data governance as the enterprise data governance experience (EDGE). But organizational collaboration aside, the real EDGE is arguably the collaboration it facilitates between solutions. The EDGE platform recognizes the fundamental reliance data governance has on the enterprise data management methodology suite and unifies them.

By existing on one platform, and sharing one repository, organizations can guarantee their data is uniform across the organization, regardless of department.

Additionally, it drastically improves workflows by allowing for real-time updates across the platform. For example, a change to a term in the data dictionary (data governance) will be automatically reflected in all connected data models (data modeling).

Further, the EDGE integrates enterprise architecture to define application capabilities and interdependencies within the context of their connection to enterprise strategy, enabling technology investments to be prioritized in line with business goals.

Business process also is included so enterprises can clearly define, map and analyze workflows and build models to drive process improvement, as well as identify business practices susceptible to the greatest security, compliance or other risks and where controls are most needed to mitigate exposures.

Essentially, it’s the approach data governance needs to become a value-adding strategic initiative instead of an isolated effort that peters out.

To learn more about enterprise data management and getting an EDGE on GDPR and the competition, click here.

To assess your data governance readiness ahead of the GDPR, click here.

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Data Governance Readiness: The Five Pillars

In light of the General Data Protection Regulation (GDPR) taking effect in just three months, an understanding of data governance readiness has become paramount. Organizations need to make sure they’re ready to meet the world’s most comprehensive data privacy law’s requirements:

  • Understanding all the systems in which personal data is located and all the interactions that touch it
  • Knowing the original instance of the data plus its entire lineage and how it’s handled across the complete ecosystem
  • Ensuring changes, purges or other customer requests are adhered to in a timely manner
  • Notifying customers of a data breach within 72 hours

GDPR becomes effective in an age of rapidly proliferating customer data. For organizations to meet its demands, data governance (DG) must become operational. Done right, it holds great promise not only for regulatory compliance but also for creating data-driven opportunities that drive innovation and greater value.

The 2018 State of Data Governance Report shows that customer trust/satisfaction, decision-making, reputation management, analytics and Big Data are the key drivers of data governance adoption, behind meeting regulatory obligations.

Data Governance Readiness: Data Governance Drivers

A Question of Approach

There’s no question data governance is important and should be the cornerstone of data management to both reduce risks and realize larger organizational results, such as increasing customer satisfaction, improving decision-making, enhancing operational efficiency and growing revenue. The question is how to implement DG, so it does all that.

The boom in data-driven business, as well as new regulatory pressures, have thrust DG into a new spotlight. But the historical approach to DG, being housed in IT siloed from the parties who could use it the most, won’t work in the age of digital power brands like Airbnb, Amazon and Uber.

Data governance done right requires the participation of the entire enterprise and should be measured and measurable in the context of the business. Fortunately, Data Governance 2.0 builds on the principle that everyone in the organization has a role in the initiative, which is ongoing.

IT handles the technical mechanics of data management, but data governance is everyone’s business with stakeholders outside IT responsible for aligning DG with strategic organizational goals.

This creates an environment in which data is treated as an organizational asset that must be inventoried and protected as any physical asset, but it also can be understood in context and shared to unleash greater potential.

The Pillars of Data Governance Readiness

If you accept that data governance is a must for understanding critical data within a business context, tracking its physical existence and lineage, and maximizing its security, quality and value, are you ready to implement it as an enterprise initiative?

We’ve identified what we believe to be the five pillars of data governance readiness.

  1. Initiative Sponsorship

Without executive sponsorship, you’ll have difficulty obtaining the funding, resources, support and alignment necessary for successful DG. 

  1. Organizational Support

DG needs to be integrated into the data stewardship teams and wider culture. It also requires funding.

  1. Team Resources

Most successful organizations have established a formal data management group at the enterprise level. As a foundational component of enterprise data management, DG would reside in such a group.

  1. Enterprise Data Management Methodology

DG is foundational to enterprise data management. Without the other essential components (e.g., metadata management, enterprise data architecture, data quality management), DG will be struggle.

  1. Delivery Capability

Successful and sustainable DG initiatives are supported by specialized tools, which are scoped as part of the DG initiative’s technical requirements.

We’re going to explore these pillars of data governance readiness in future blog posts and through a new, free app to help you build – or shore up – your data governance initiative. By applying them, you’ll establish a solid data governance foundation to achieve the desired outcomes, from limiting the risk of data exposures to growing revenue.

In the meantime, you might want to check out our latest white paper that focuses on the impending GDPR and how to increase DG expertise because no organization with even one customer in the EU is outside its grasp. Click here to get the white paper.

Data Governance and GDPR: GDPR and Your Business Whitepaper