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erwin Expert Blog

Democratizing Data and the Rise of the Citizen Analyst

Data innovation is flourishing, driven by the confluence of exploding data production, a lowered barrier to entry for big data, as well as advanced analytics, artificial intelligence and machine learning.

Additionally, the ability to access and analyze all of this information has given rise to the “citizen analyst” – a business-oriented problem-solver with enough technical knowledge to understand how to apply analytical techniques to collections of massive data sets to identify business opportunities.

Empowering the citizen analyst relies on, or rather demands, data democratization – making shared enterprise assets available to a set of data consumer communities in a governed way.

This idea of democratizing data has become increasingly popular as more organizations realize that data is everyone’s business in a data-driven organization. Those that embrace digital transformation, regardless of industry, experience new levels of relevance and success.

Securing the Asset

Consumers and businesses alike have started to view data as an asset they must take steps to secure. It’s both a lucrative target for cyber criminals and a combustible spark for PR fires.

However, siloing data can be just as costly.

For some perspective, we can draw parallels between a data pipeline and a factory production line.

In the latter example, not being able to get the right parts to the right people at the right time leads to bottlenecks that stall both production and potential profits.

The exact same logic can be applied to data. To ensure efficient processes, organizations need to make the right data available to the right people at the right time.

In essence, this is data democratization. And the importance of democratized data governance cannot be stressed enough. Data security is imperative, so organizations need both technology and personnel to achieve it.

And in regard to the human element, organizations need to ensure the relevant parties understand what particular data assets can be used and for what. Assuming that employees know when, what and how to use data can make otherwise extremely valuable data resources useless due to not understanding its potential.

The objectives of governed data democratization include:

  • Raising data awareness among the different data consumer communities to increase awareness of the data assets that can be used for reporting and analysis,
  • Improving data literacy so that individuals will understand how the different data assets can be used,
  • Supporting observance of data policies to support regulatory compliance, and
  • Simplifying data accessibility and use to support citizen analysts’ needs.

Democratizing Data: Introducing Democratized Data

To successfully introduce and oversee the idea of democratized data, organizations must ensure that information about data assets is accumulated, documented and published for context-rich use across the organization.

This knowledge and understanding are a huge part of data intelligence.

Data intelligence is produced by coordinated processes to survey the data landscape to collect, collate and publish critical information, namely:

  • Reconnaissance: Understanding the data environment and the corresponding business contexts and collecting as much information as possible;
  • Surveillance: Monitoring the environment for changes to data sources;
  • Logistics and Planning: Mapping the collected information production flows and mapping how data moves across the enterprise
  • Impact Assessment: Using what you have learned to assess how external changes impact the environment
  • Synthesis: Empowering data consumers by providing a holistic perspective associated with specific business terms
  • Sustainability: Embracing automation to always provide up-to-date and correct intelligence; and
  • Auditability: Providing oversight and being able to explain what you have learned and why

erwin recently sponsored a white paper about data intelligence and democratizing data.

Written by David Loshin of Knowledge Integrity, Inc., it take a deep dive into this topic and includes crucial advice on how organizations should evaluate data intelligence software prior to investment.

Data Intelligence: Democratizing Data

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erwin Expert Blog

Data Governance Helps Build a Solid Foundation for Analytics

If your business is like many, it’s heavily invested in analytics. We’re living in a data-driven world. Data drives the recommendations we get from retailers, the coupons we get from grocers, and the decisions behind the products and services we’ll build and support at work.

None of the insights we draw from data are possible without analytics. We routinely slice, dice, measure and (try to) predict almost everything today because data is available to be analyzed. In theory, all this analysis should be helping the business. It should ensure we’re creating the right products and services, marketing them to the right people, and charging the right price. It should build a loyal base of customers who become brand ambassadors, amplifying existing marketing efforts to fuel more sales.

We hope all these things happen because all this analysis is expensive. It’s not just the cost of software licenses for the analytics software, but it’s also the people. Estimates for the average salary of data scientists, for example, can be upwards of $118,000 (Glassdoor) to $131,000 (Indeed). Many businesses also are exploring or already use next-generation analytics technology like predictive analytics or analytics supported by artificial intelligence or machine learning, which require even more investment.

If the underlying data your business is analyzing is bad, you’re throwing all this investment away. There’s a saying that scares everyone involved in analytics today: “Garbage in, garbage out.” When bad data is used to drive your strategic and operational decisions, your bad data suddenly becomes a huge problem for the business.

The goal, when it comes to the data you feed your analytics platforms, is what’s often referred to as the “single source of truth,” otherwise known as the data you can trust to analyze and create conclusions that drive your business forward.

“One source of truth means serving up consistent, high-quality data,” says Danny Sandwell, director of product marketing at erwin, Inc.

Despite all of the talk in the industry about data and analytics in recent years, many businesses still fail to reap the rewards of their analytics investments. In fact, Gartner reports that more than 60 percent of data and analytics projects fail. As with any software deployment, there are a number of reasons these projects don’t turn out the way they were planned. Among analytics, however, bad data can turn even a smooth deployment on the technology side into a disaster for the business.

What is bad data? It’s data that isn’t helping your business make the right decisions because it is:

  • Poor quality
  • Misunderstood
  • Incomplete
  • Misused

How Data Governance Helps Organizations Improve Their Analytics

More than one-quarter of the respondents to a November 2017 survey by erwin Inc. and UBM said analytics was one of the factors driving their data governance initiatives.

Reputation Management - What's Driving Data Governance

Data governance helps businesses understand what data they have, how good it is, where it is, and how it’s used. A lot of people are talking about data governance today, and some are putting that talk into action. The erwin-UBM survey found that 52 percent of respondents say data is critically important to their organization and they have a formal data governance strategy in place. But almost as many respondents (46 percent) say they recognize the value of data to their organizations but don’t have a formal governance strategy.

Data-driven Analytics: How Important is Data Governance

When data governance helps your organization develop high-quality data with demonstrated value, your IT organizations can build better analytics platforms for the business. Data governance helps enable self-service, which is an important part of analytics for many businesses today because it puts the power of data and analysis into the hands of the people who use the data on a daily basis. A well-functioning data governance program creates that single version of the truth by helping IT organizations identify and present the right data to users and eliminate confusion about the source or quality of the data.

Data governance also enables a system of best practices, subject matter experts, and collaboration that are the hallmarks of today’s analytics-driven businesses.

Like analytics, many early attempts at instituting data governance failed to deliver the expected results. They were narrowly focused, and their advocates often had difficulty articulating the value of data governance to the organization, which made it difficult to secure budget. Some organizations even viewed data governance as part of data security, securing their data to the point where the people who wanted to use it had trouble getting access.

Issues of ownership also hurt early data governance efforts, as IT and the business couldn’t agree on which side was responsible for a process that affects both on a regular basis. Today, organizations are better equipped to resolve these issues of ownership because many are adopting a new corporate structure that recognizes how important data is to modern businesses. Roles like chief data officer (CDO), which increasingly sits on the business side, and the data protection officer (DPO), are more common than they were a few years ago.

A modern data governance strategy weaves itself into the business and its infrastructure. It is present in the enterprise architecture, the business processes, and it helps organizations better understand the relationships between data assets using techniques like visualization. Perhaps most important, a modern approach to data governance is ongoing because organizations and their data are constantly changing and transforming, so their approach to data governance needs to adjust as they go.

When it comes to analytics, data governance is the best way to ensure you’re using the right data to drive your strategic and operational decisions. It’s easier said than done, especially when you consider all the data that’s flowing into a modern organization and how you’re going to sort through it all to find the good, the bad, and the ugly. But once you do, you’re on the way to using analytics to draw conclusions you can trust.

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You can determine how effective your current data governance initiative is by taking erwin’s DG RediChek.