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customer insight Archives - erwin, Inc.

Tag: customer insight

erwin Expert Blog

What Are Customer Journey Architects, and Do You Need One?

Post author By Bunny Tharpe
Post date June 1, 2017
1 Comment on What Are Customer Journey Architects, and Do You Need One?

Customer journey architects are becoming more relevant than ever before.

For businesses that want to make improvements, enterprise architecture has long been a tried and tested technique for mapping out how change should take place.

Tags data modeling, enterprise architecture, Any2, data management, business process modeling, any-squared, data story, anysquared, customer journey architect, enterprise architect, erwin, business agility, agile, customer insight, data management platform