Retrieve Forgotten Mart Password
If you have forgotten the password to connect to the Mart, you can retrieve it using the Forgot Password link on the Connect to Mart dialog.
Follow these steps:
- On the ribbon, click Mart > Connect, and click Forgot Password.
To use this option, SMTP settings must be configured in the erwin Mart Administrator Settings page.
- Complete the following fields:
- Server Name
Defines the name of the web server where you have installed the Mart.
- Port
Defines the port number to access the web server.
- Use IIS
Specifies that you want to use the IIS web server to connect to Mart. This check box is enabled only if you have configured IIS.
If you use IIS, open server.xml file available at C:\Program Files\erwin\Mart Server r9\Tomcat64\conf and un-comment <Connector port="8009" protocol="AJP/1.3" allowedRequestAttributesPattern=".*" redirectPort="8443" secretRequired="false"/>.
- Use SSL (https)
Specifies that you want to connect to the Mart through a secured connection. Select this check box only if you have implemented SSL.
If you use IIS with SSL, open server_ssl.xml file, which is available at C:\Program Files\erwin\Mart Server r9\Tomcat64\conf and un-comment Connector port="8009" protocol="AJP/1.3" allowedRequestAttributesPattern=".*" redirectPort="8443" secretRequired="false"/>.
- Application Name
Defines the application name of the Mart that you want to connect to.
- User Name
Defines your user name as registered in the Mart.
- Email Address
Defines your email address as registered in the Mart.
- Click Submit.
A new password is generated and sent to your registered email address.
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