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erwin Expert Blog Enterprise Architecture

Enterprise Architecture Tools – Getting Started

Many organizations start an enterprise architecture practice without a specialized enterprise architecture tool.

Instead, they rely on a blend of spreadsheets, Visio diagrams, PowerPoint files and the like.

Under normal circumstances, this approach is difficult. In times of rapid change or crisis, it isn’t viable.

Four Compelling Reasons for An Enterprise Architecture Tool

Enterprise architecture (EA) provides comprehensive documentation of systems, applications, people and processes.

Prior research we conducted reveals four key drivers in the decision to adopt a dedicated enterprise architecture tool:

1) Delay Increases Difficulty.

The use of Visio, MS Office files and even with a framework like ArchiMate is a recipe for anarchy. By getting into an enterprise architecture tool early, you minimize the hurdle of moving a lot of unstructured files and disconnected diagrams to a new repository.

Rather than procrastinate in adopting an enterprise architecture tool, choose a reliable, scalable one now to eliminate the administrative hassle of keeping up with disconnected data and diagrams.

2) Are We Too Dependent on Individuals and Keeping Their Files?

Some EA practices collapse when key people change roles or leave the organization. Who last updated our PPT
for capability X? Where is the previous version of this Visio diagram?

Why does this application have three names, depending on where I look? Are we following the same model and framework, or is each team member re-inventing the wheel? Is there an easier way to collaborate?

If any of these questions sound familiar, an enterprise architecture tool is the answer. With it, your EA practice will be able to survive inevitable staffing changes and you won’t be dependendent on an individual who might become a bottleneck or a risk. You also can eliminate the scramble to keep files and tasks lists in sync.

Enterprise architecture tool

3) File-Based EA Is Not Mature, Sustainable or Scalable.

With a tool that can be updated and changed easily, you can effortlessly scale your EA activities by adding new fields, using new diagrams, etc.

For example, you could decide to slowly start using more and more of a standard enterprise architecture framework by activating different aspects of the tool over time – something incredibly difficult to do with mismatched files.

Stop running next to the bike. Get on it instead.

4) Do I Want to Be the EA Librarian or a Well-Regarded Expert?

EA experts are valuable, so their time shouldn’t be spent correcting data errors in spreadsheets, generating PowerPoint files, or manually syncing up your latest Visio file with yet another spreadsheet.

Enterprise architects should be free to focus on revealing hidden relationships, redundancies and impact analyses. In addition, they need to be able to spot opportunities, presenting roadmaps and advising management about ways to manage innovation.

With an actual enterprise architecture tool, all relevant artifacts and supporting data are accessible in a central repository. And you know what was updated and when. Generate reports on the fly in minutes, not hours or days. Combine information from Kanbans, pivot tables, diagrams and roadmaps, adding your comments and circulating to others for their input.

The Increasing Importance of Collaborative Enterprise Architecture

In addition to its traditional role of IT governance, EA has become increasingly relevant to the wider business. In fact, Gartner says EA is becoming a “form of internal management consulting” because it provides relevant, timely insights management needs to make decisions.

While basic visualization tools and spreadsheets can and have been used, they are limited.

Generic solutions require makeshift collaborative efforts, like sharing PDF files and notes via email. When working remotely, this approach causes significant bottlenecks.

Even before the Covid-19 crisis, this sort of collaboration was becoming more difficult, as an increasing number of organizations become decentralized.

So the collaboration required to methodically and continuously measure and maintain models, frameworks and concepts as they evolve, was hindered.

That’s why enterprise architecture management is more strategic and impactful when powered by technology to centrally document and visualize EA artifacts for better decision-making, which is crucial right now.

erwin Evolve is purpose-built for strategic planning, what-if scenarios, and as-is/to-be modeling and its associated impacts.

Collaboration features are built into the tool enabling IT and business stakeholders to create, edit and collaborate on diagrams through a user-friendly interface.

With erwin Evolve, organizations can encourage the wider business to easily participate in EA/BP modeling, planning, design and deployment for a more complete perspective.

It also provides a central repository of key processes, the systems that support them, and the business continuity plans for every working environment so employees have access to the knowledge they need to operate in a clear and defined way under normal circumstances or times of crisis.

You can try erwin Evolve for yourself and keep any content you produce should you decide to buy.

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Why EA Needs to Be Part of Your Digital Transformation Strategy

Enterprise architecture (EA) isn’t dead, you’re just using it wrong. Part three of erwin’s digital transformation blog series.  

I’ll let you in on a little secret: the rumor of enterprise architecture’s demise has been greatly exaggerated. However, the truth for many of today’s fast-moving businesses is that enterprise architecture fails. But why?

Enterprise architecture is invaluable for internal business intelligence (but is rarely used for real intelligence), governance (but often has a very narrow focus), management insights (but doesn’t typically provide useful insights), and transformation and planning (ok, now we have something!).

In reality, most organizations do not leverage EA teams to their true potential. Instead they rely on consultants, trends, regulations and legislation to drive strategy.

Why does this happen?

Don’t Put Enterprise Architecture in a Corner

EA has remained in its traditional comfort zone of IT. EA is not only about IT …  but yet, EA lives within IT, focuses on IT and therefore loses its business dimension and support.

It remains isolated and is rarely, if ever, involved in:

  • Assessing, planning and running business transformation initiatives
  • Providing real, enterprise-wide insights
  • Producing actionable initiatives

Instead, it focuses on managing “stuff”:

  • Understanding existing “stuff” by gathering exhaustively detailed information
  • Running “stuff”-deployment projects
  • Managing cost “stuff”
  • “Moving to the cloud” (the solution to … everything)

Enterprise Architecture

What Prevents Enterprise Architecture from Being Successful?

There are three main reasons why EA has been pigeon-holed:

  1. Lack of trust in the available information
    • Information is mostly collected, entered and maintained manually
    • Automated data collection and connection is costly and error-prone
    • Identification of issues can be very difficult and time-consuming
  1. Lack of true asset governance and collaboration
    • Enterprise architecture becomes ring-fenced within a department
    • Few stakeholders willing to be actively involved in owning assets and be responsible for them
    • Collaboration on EA is seen as secondary and mostly focused on reports and status updates
  1. Lack of practical insights (insights, analyses and management views)
    • Too small and narrow thinking of what EA can provide
    • The few analyses performed focus on immediate questions, rarely planning and strategy
    • Collaboration on EA is seen as secondary and mostly focused on reports and status updates

Because of this, EA fails to deliver the relevant insights that management needs to make decisions – in a timely manner – and loses its credibility.

But the fact is EA should be, and was designed to be, about actionable insights leading to innovative architecture, not about only managing “stuff!”

Don’t Slow Your Roll. Elevate Your Role.

It’s clear that the role of EA in driving digital transformation needs to be elevated. It needs to be a strategic partner with the business.

According to a McKinsey report on the “Five Enterprise-Architecture Practices That Add Value to Digital Transformations,” EA teams need to:

“Translate architecture issues into terms that senior executives will understand. Enterprise architects can promote closer alignment between business and IT by helping to translate architecture issues for business leaders and managers who aren’t technology savvy. Engaging senior management in discussions about enterprise architecture requires management to dedicate time and actively work on technology topics. It also requires the EA team to explain technology matters in terms that business leaders can relate to.”

With that said, to further change the perception of EA within the organization you need to serve what management needs. To do this, enterprise architects need to develop innovative business, not IT insights, and make them dynamic. Next, enterprise architects need to gather information you can trust and then maintain.

To provide these strategic insights, you don’t need to focus on everything — you need to focus on what management wants you to focus on. The rest is just IT being IT. And, finally, you need to collaborate – like your life depends on it.

Giving Digital Transformation an Enterprise Architecture EDGE

The job of the enterprise architecture is to provide the tools and insights for the C-suite, and other business stakeholders, to help deploy strategies for business transformation.

Let’s say the CEO has a brilliant idea and wants to test it. This is EA’s sweet spot and opportunity to shine. And this is where erwin lives by providing an easy, automated way to deliver collaboration, speed and responsiveness.

erwin is about providing the right information to the right people at the right time. We are focused on empowering the forward-thinking enterprise architect by providing:

  • Superb, near real-time understanding of information
  • Excellent, intuitive collaboration
  • Dynamic, interactive dashboards (vertical and horizontal)
  • Actual, realistic, business-oriented insights
  • Assessment, planning and implementation support

Data-Driven Business Transformation

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Enterprise Architecture for GDPR Compliance

With the May 2018 deadline for the General Data Protection Regulation (GDPR) fast approaching, enterprise architecture (EA), should be high on the priority list for organizations that handle the personal data of citizens in any European Union state.

GDPR compliance requires an overview of why and how personal data is collected, stored, processed and accessed. It also extends to third-party access and determining – within reason – what internal or external threats exist.

Because of EA’s holistic view of an organization and its systems, enterprise architects are primed to take the lead.

Enterprise Architecture for GDPR

Enterprise architecture for GDPR: Data privacy by design

The fragmented nature of data regulation and the discrepancies in standards from country to country made GDPR inevitable. Those same discrepancies in standards make it very likely that come May 2018, your organization will be uncompliant if changes aren’t made now.

So, organizations have two issues to tackle: 1) the finding problem and 2) the filing problem.

First, organizations must understand where all the private, personal and sensitive data is within all their systems . This also includes all the systems within their respective value chains. Hence, the finding problem.

Second, organizations must address the filing problem, which pertains to how they process data. As well as being a prerequisite for GDPR compliance, tackling the filing problem is essentially a fix to ensure the original finding problem is never as much of a headache again.

Starting with business requirements (A) and working through to product application (B), organizations have to create an environment whereby data goes from A to B via integral checkpoints to maintain data privacy.

This ensures that through every instance of the application development lifecycle – analysis, design, development, implementation and evaluation – the organization has taken all the necessary steps to ensure GDPR standards are met.

Enterprise architecture provides the framework of data privacy by design. By understanding how your organization’s systems fit together, you’ll see where data is as it moves along the application development lifecycle.

Enterprise architecture for GDPR: The benefits of collaboration

Of course, one of the requirements of GDPR is that compliance and all the steps to it can be demonstrated. Dedicated EA tools have the capacity to model the relevant information.

A dedicated and collaborative enterprise architecture tool takes things to the next level by  simplifying the export and sharing of completed models.

But there’s more. Truly collaborative EA tools allow relevant stakeholders (department heads, line managers) directly involved in handling the data of interest to be involved in the modeling process itself. This leads to more accurate reporting, more reliable data, and faster turnaround, all of which have a positive effect on business efficiency and the bottom line.

Approaching GDPR compliance with enterprise architecture does more than complete a chore or tick a box.  It becomes an opportunity for constant business improvement.

In other words, organizations can use enterprise architecture for GDPR as a catalyst for deeper, proactive digital transformation.

erwin partner Sandhill Consultants has produced a three-part webinar series on Navigating the GDPR Waters.

The first webinar covers the identification and classification of personally identifiable information and sensitive information and technologies, such as enterprise architecture, that can assist in identifying and classifying this sort of data.

Click here to access this webinar.

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Enterprise Architecture’s Economic Value

In the past, the economic value of enterprise architecture has been hard to show.

Yearly surveys routinely indicate a need for enterprise architecture (EA). CIOs often list implementing or improving an EA initiative as a top priority. Despite their position at the “top table”, CIOs are still expected to justify their plans to invest in EA (or elsewhere), based on the plan’s expected effectiveness.

In theory, the benefits of enterprise architecture should justify themselves. But the niche and expert nature of the practice means the value doesn’t always translate well to those outside of the immediate stakeholder community.

In this case, CIOs, Chief Architects, EAs and the like, need to show the economic value of enterprise architecture. But how?

The Economic Value of Enterprise Architecture

The Economic Value of Enterprise Architecture

The need for enterprise architecture can be summed up by two of its main goals – aligning the business and its operations with IT, and bridging the gap between the organization’s current state, and its desired future state.

The economic value of enterprise architecture often comes as a result of nearing the ideal state of these two goals. I say nearing, as Enterprise Architecture initiatives rarely achieve perfect alignment. The two goals work against each other in this regard – success in bridging the current/future gap, creates a constantly changing landscape, and business/IT alignment has to be adjusted accordingly.

With this in mind, it could be said that the economic value of enterprise architecture is achieved in the long term, as opposed to the shorter term. That said, there are a number of markers of success that can be achieved along the way – each providing clear and tangible benefits to the organization that undoubtedly hold economic value of their own merit.

There are a number of indicators of success within EA that indicate the initiative’s economic value. Four core indicators come in the form of improving strategic planning, communication and risk evaluation, and tactical advancements. These markers can be seen as best practices in order to work towards, to fufil the overall goal of making an EA initiative an economic success.

Improving Strategic Planning

Enterprise architecture is often seen as the bridge between defining a strategy and its implementation – hence one of EAs main goals being to bridge the gap between the business’ current state, and its future.

EA adds a much needed dimension of transparency to strategy implementation. It’s often the guiding rope for implementing strategy that will affect the whole business. Because different business departments often work in silos that aren’t all completely in sync, new initiatives can suffer from a lack of foresight and lead to disparity and disconnections in data and ideas.

Enterprise architecture works as a framework to ensure no department/silo is overlooked, and that with the new strategy, each separate business arm is still working towards the same goal.

Bettering Communication

Enterprise architecture is arguably concerned with strategic planning, first and foremost. But there will always come a time when that strategy has to be communicated to the wider business for it to be successfully implemented.

The problem most businesses will find here, is that due to the holistic, top down, and all encompassing perspective EA has on the business, and the universal/inter-departmental changes any strategy EAs suggest can cause.

This is where the right enterprise architecture tool is important. Rather than just the actioning of enterprise architecture itself.

The right enterprise architecture tool can enable the various stakeholders relevant to a proposed scheme, to actually collaborate on the project to ensure the strategy works in the best interest of all parties.

In the past, enterprise architecture has been deemed as an “ivory tower” profession, catering only to the expert. This is still true to some extent, especially when talking about back end data and the repository. However, that doesn’t mean the results at the front end aren’t useful to non Enterprise Architects.

The right tool can enable true collaboration (in tool, not just reports and feedback which can slow down the process) and therefore be a great asset to line managers, C-Level executives and others as they can be a more critical part of the planning process.

All in all, this facilitating of true collaboration should improve the communication and coordination of strategy implementation, and lead to less false starts, wrong turns and a return on investment that’s both faster and more fruitful.

Tactical Improvements

As well as improving the strategic planning process, enterprise architecture plays a huge role in improving processes overall. By taking a look into what is aligned, and what isn’t, EAs can uncover areas of redundancies – where two separate processes are being actioned when they could be merged into one.

There are many examples of this across varying sectors, especially when an organization has been void of EA until now, or is on the lower end of EA maturity. These businesses tend to be less aligned and so suffer from the issues typical to such situations. These issues can range from a non standardized practice for keeping and labeling data, leading to duplication and corruption, to different departments holding separate licenses for software that does essentially the same thing.

By identifying these discrepancies, enterprise architects can save an organization both time and money. Both of which hold clear economic value.

Taking Better Risks

Modern enterprise architecture is often seen as a two headed coin. One side, the Foundational side, deals with the ‘legacy’ IT-based tasks – what we refer to as keeping the lights on, keeping costs down etc. The tactical value of enterprise architecture resonates most vibrantly here.

Vanguard enterprise architecture is the other side of this coin. This more modern take on enterprise architecture was introduced to reflect ITs shift from a solely support based domain, to a role more central to the business.

Vanguard EAs are the forward thinkers, more concerned with innovating, and bridging current and future gaps in technology, than the alignment in the present. In this regard, enterprise architecture becomes a fantastic tool for evaluating risk.

Although evaluating risk can never be seen as an exact science, vanguard EAs are invaluable in that they can help indicate what strategies should, or should not be pursued based on their potential value to the business, and the costs it could take to implement them.

The Business Capability Model, for example, can indicate what a business is already suited to achieve. Therefore, they can be used to point out strategies the business might be able to implement more readily.

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erwin Expert Blog Enterprise Architecture

Enterprise Architecture Case Study: Collaborative & Agile Enterprise Architecture at Plymouth University

Plymouth University is the 15th largest University in the UK with over 27,000 students and almost 3,000 employees. It was recently ranked 37th in the Times Higher Education World University Rankings 2015 of institutions under 50 years old. A new erwin customer, Plymouth recently selected erwin’s agile enterprise architecture solution to support a collaborative approach to IT strategy planning and architecture decision-making.

Craig Douglas, Enterprise Architect at Plymouth University, spoke about their current initiatives and selecting a new tool. Craig leads the EA function, working with stakeholders across the organization to align corporate and IT strategies, and facilitate effective change for the University and its underlying processes, information and technology assets.

EA is a relatively new function at the university?

“Yes, EA is relatively new to Plymouth University and new to most of the Higher Education sector in the UK. It was introduced by the Head of Strategy and Architecture, Adrian Hollister, with the aim of creating a window into a sustainable IT future. This included governance frameworks, security, and documentation of the as-is and to-be. Adrian formed the Enterprise Architecture Practice of Excellence and invited people throughout the University to take part and have their say.”

What role does enterprise architecture play at Plymouth University?

“For us, it’s about taking the sound ideas of the business and looking at how we can best deliver them through technology. It’s no longer technology for technology’s sake, we’re focussed on adding value, improving efficiency, increasing performance, and making best use of existing capabilities to deliver what the business is asking for.”

What challenges do you face in EA today?

“We need to ensure we fully understand what we have in terms of technology and capabilities, and we need to constantly evolve on what we have and innovate. It’s important that we can understand where everything fits together with a complete view of all relationships and interdependencies. Once we have this, we can confidently produce diagrams and analysis to share our architecture honestly with the wider University and possibly beyond. It’s important to me to share our architecture with the widest group of stakeholders as possible.”

What prompted you to look for a new enterprise architecture solution?

“We’ve been running the enterprise architecture practice for about two years now and have a team of six architects. We had been using an open source EA tool but every week the management team would make requests and we would struggle to provide the answers they needed. So we began to look for a more collaborative platform that could help us produce all the required diagrams, reports and analytics with greater agility. We tried a few products and spoke with several different software vendors and ultimately opted for erwin.”

Why did you select erwin’s Agile Enterprise Architecture platform?

“erwin ticks all the boxes for being SaaS, multi-platform, collaborative, and flexible in that the underlying metamodel can be customized. It allows us to tailor our reporting capabilities and work with all stakeholders on architecture diagrams. Previously, I had to manually re-create a lot of diagrams produced by my colleagues which wasn’t ideal. Being able to work on a tablet is a real bonus too when it comes to mobility and sharing our architecture. Overall it ticked more boxes than the other tools and it’s very competitively priced.”

What’s next for enterprise architecture at Plymouth University?

“I’m excited about getting to grips with the platform and getting results from it. Overall we’ll be focussed on working much more collaboratively in enterprise architecture. We will be utilising the tool to push towards a complete understanding of our current capabilities and inform future projects like data centre, disaster recover options alongside many other high profiles opportunities. We’ll focus on using the diagrams and analytics to manipulate the metadata to get the end results.”

Visit the Plymouth University IT Strategy & Architecture blog for their latest updates.

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